Integration Consultant - Influencer Marketing

Influencer Hero is looking for a technically-minded Integration Consultant to lead our clients through the onboarding and implementation process of our influencer marketing software.

You will play a key role in ensuring a smooth and effective experience for new users—from initial setup to technical integration and optimization. This role requires a strong ability to understand e-commerce technology, communicate clearly, and think critically to solve challenges and maximize client success.

Compensation range: USD 3-6K

What You'll Do

• Manage the onboarding process for new clients, ensuring timely and effective implementation

• Conduct platform walkthroughs and technical onboarding sessions tailored to each client’s needs

• Provide advice & consultation on clients’ influencer marketing strategy & implementation

• Identify integration requirements, provide configuration guidance, and ensure successful deployment

• Respond to client inquiries via Intercom chat, ensuring quick and accurate resolution of technical questions

• Collaborate with our development team to troubleshoot issues, report bugs, and provide feedback for continuous improvement

• Create and improve internal documentation and implementation workflows to enhance the client experience

What We're Looking For

• 1+ year of experience in a customer-facing role involving technical onboarding or implementation

• English fluency (oral and written)

• Strong analytical and problem-solving skills, with the ability to quickly grasp how systems work

• Excellent communication skills—you’re clear, confident, and articulate

• Highly organized and capable of managing multiple implementation timelines simultaneously

• Tech-savvy and able to understand eCommerce workflows, integrations, and troubleshooting across common tools (Shopify, Klaviyo etc.)

• Able to translate technical concepts into clear customer-facing guidance (eCommerce stack, integrations, data flows, and process setup)

• A proactive team player who takes initiative and enjoys working cross-functionally

Why Join Influencer Hero? At Influencer Hero, you’ll play a key role in helping D2C brands succeed with our technology. We value people who are curious, driven, and able to think both strategically and technically. If you enjoy solving real-world problems and working closely with both clients and product teams, we’d love to hear from you.

Kindly submit your CV in English.