Associate SHE Specialist

Associate SHE Specialist The Associate SH&E Specialist supports the Customer Qualifications team by providing timely and accurate responses to customer safety requirements across multiple North American divisions. This role partners with SH&E professionals and other internal stakeholders to support customer inquiries, safety documentation, and employee training requirements through third-party prequalification platforms.

Key Responsibilities

• Monitor the shared mailbox and provide timely and accurate responses to customer questions related to safety and corporate programs.

• Partner with the Customer Qualifications team and internal stakeholders to address customer requests and escalate questions when needed.

• Maintain safety documentation, supporting materials, and SOPs, ensuring information remains accurate and up to date.

• Support a portfolio of third-party prequalification accounts and assist with issue resolution.

• Enroll employees in customer-specific training through third-party platforms and communicate training requirements.

• Support the management of insurance documentation and other customer requirements.

• Assist with projects and continuous improvement initiatives within the Analytics and Operational Excellence COE.

Education & Experience

• Bachelor’s degree or 2+ years of experience in Sales Support, Customer Service, Health & Safety, Administrative Support, or a related area.

• Experience with Microsoft Excel and PowerPoint.

Skills & Competencies

• Strong written and verbal communication skills.

• Customer-focused mindset and ability to build effective relationships with internal and external stakeholders.

• Strong organizational skills and attention to detail.

• Ability to work independently and manage multiple priorities.

• Analytical and problem-solving skills.

• Ability to work effectively in a fast-paced environment.