Key Account Manager Hospitality - Sweden or Finland

Workster is looking for an experienced and driven individual to join us as a Key Account Manager for the Hospitality sector, based in Sweden or Finland. As a pivotal member of our Nordic team, you will manage and expand strategic partnerships within the hospitality industry, enabling our clients to unlock the full potential of our cutting-edge payment and commerce solutions. If you are passionate about customer success, excel at building long-term business relationships, and thrive within an innovative international environment, we encourage you to apply.

Key Responsibilities – Account Management & Hospitality Partnerships in Sweden or Finland

• Manage a portfolio of key hospitality accounts, ensuring consistent delivery of value and operational excellence.

• Develop long-term, strategic relationships with decision-makers in hotel groups, restaurants, and hospitality chains.

• Act as the main point of contact for clients, addressing their needs, resolving issues, and optimising account performance.

• Identify growth and cross-sell opportunities by understanding client business drivers and matching appropriate solutions.

• Lead business review meetings, presenting results and insights to clients, and proactively recommending improvements.

• Collaborate closely with technical, product, and support teams to deliver seamless onboarding and continuous service levels.

• Maintain accurate records of client interactions, pipeline, and revenue in CRM tools.

• Represent Workster at industry conferences and networking events throughout Sweden, Finland, and the Nordics.

• Monitor market trends in the hospitality sector, providing internal feedback to shape product development and service delivery.

• Uphold Workster’s values of trust, integrity, and inclusivity in every interaction.

Candidate Profile – Requirements for Key Account Manager Hospitality Roles

• Solid experience managing B2B accounts, ideally in hospitality, payments, retail technology, or related sectors.

• Proven ability to build and nurture executive-level relationships with hospitality clients.

• Strong commercial acumen with experience negotiating and closing complex agreements.

• Understanding of payment solutions, point-of-sale systems (POS), or digital commerce platforms is highly advantageous.

• Data-driven, analytical approach – able to interpret reports and KPIs to drive account growth.

• Proficiency with CRM platforms and Microsoft Office suite.

• Excellent communication and presentation skills, fluent in Swedish or Finnish and English.

• Adaptable, self-motivated, and skilled at managing priorities in a fast-paced, international setting.

• Team player who can also take the initiative and work independently.

• Eligibility to work in Sweden or Finland and flexibility to travel across the Nordics as required.

What We Offer – Key Account Manager Careers in Sweden and Finland

• Opportunity to represent a global payment technology leader within the fast-evolving hospitality industry.

• Competitive salary package with performance-related incentives and benefits.

• Structured onboarding, ongoing training, and career development support.

• Collaborative, inclusive, and forward-thinking international team environment.

• Autonomy and trust to build your strategy and drive real impact across your accounts.

• Modern tools and resources, including flexible work arrangements where appropriate.

• Opportunities for professional growth and progression within a rapidly growing company.

Why Pursue an Account Management Career with Us in the Nordics?

• Shape the future of payments and commerce for leading hospitality businesses in Sweden and Finland.

• Enjoy a diverse, engaging workplace culture that celebrates individual strengths and teamwork.

• Drive client success through innovation and high-impact partnership management.

• Make your expertise count in an organisation that values initiative, collaboration, and customer focus.

How to Apply – Hospitality Account Manager Opportunities in Sweden or Finland If you are ready to make a difference for some of the top names in the Nordic hospitality sector, apply now with your CV and a brief cover letter in English. Join Workster and lead the next chapter in hospitality account excellence with a trusted global technology provider.