Senior Product Analyst

We are looking for a Senior Product Analyst in Buenos Aires with hands-on experience in the fintech or banking sector and knowledge of COELSA to join our team. In this role, you will support the continuous improvement of our products, provide data-driven insights to guide decision-making, identify optimization opportunities, and help deliver a seamless, secure, and efficient payment experience for our users. You will also contribute to improving the efficiency of transaction routing, settlement, and clearing processes.

Core skills you’ll bring

• 4+ years of experience in product analysis, business analysis, functional analysis, or similar roles within digital environments, fintech companies, or banking institutions

• Proven experience working with acquiring processors, Payment Service Providers (PSPs), payment aggregators, or acquirers, with a solid understanding of the card and account-based transaction lifecycle

• Technical and functional knowledge of the Argentine payments ecosystem, particularly operations involving Coelsa, including: Transferencias 3.0, PCT, QR interoperability

• Experience with analysis and tracking tools such as: Advanced Excel, Basic SQL, Google Analytics

• Amplitude, Power BI or similar analytics platforms

• Degree in Industrial Engineering, Information Systems, Business Administration, or a related field

• Ability to attend the office once a week

• Strong analytical skills, attention to detail, and results-oriented mindset

The impact you'll create

• Analyze key product metrics and generate reports that support decision-making

• Collaborate with the Product Owner in defining requirements and functionalities, ensuring proper documentation and traceability of transactional flows

• Analyze and design acquiring processing flows, including authorization, capture, settlement, refunds, and chargebacks, as well as integrations with the clearing house (Coelsa)

• Create use cases, functional flows, and acceptance criteria for new features and improvements related to payment solutions

• Participate in discovery sessions and requirements gathering with business, technology, and UX teams

• Monitor product performance, identify deviations (e.g., approval rates, declines, routing issues, or latency problems), and propose improvement actions

• Conduct market benchmarking to identify trends and opportunities for product evolution within the payments ecosystem

• Support testing and validation activities, ensuring the functional quality of integrations with acquirers and payment networks before each release

• Provide support to Development and QA teams throughout the product lifecycle

• Document processes, findings, and best practices to strengthen knowledge management within the team