Senior Site Reliability Engineer

We are seeking a hands-on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

Responsibilities

• Provide on-call support for Java backend services during business hours

• Troubleshoot complex distributed system issues using logs and telemetry

• Identify root causes and drive incident resolution through actionable changes

• Prepare and deploy patches to address cloud infrastructure issues

• Define and improve service metrics and dashboards to assess platform health

• Improve reliability and observability posture for key services

• Create and refine runbooks to standardize operational response

• Track and improve SLOs through repeatable processes

• Submit code changes that improve SLOs when errors occur

• Communicate operational issues clearly and concisely in writing during incidents

Requirements

• 3+ years of SRE/DevOps experience supporting production services

• Strong on-call support experience for backend service ecosystems

• Proven incident response skills using logs and telemetry to find root causes

• Hands-on Amazon Web Services experience

• Solid Amazon DynamoDB experience

• Solid Amazon ElastiCache experience

• Strong Git skills for contributing and reviewing code changes

• Working Gradle knowledge in Java service environments

• Strong observability and troubleshooting skills in distributed systems

• Clear written communication skills for live incident updates

• Fast learning ability to absorb information quickly and apply it under pressure

• English proficiency: B2 Upper-Intermediate

Nice to have

• Kubernetes experience

• Terraform experience

• Grafana dashboarding experience

• New Relic monitoring experience

• Apache Kafka experience

We offer

• International projects with top brands

• Work with global teams of highly skilled, diverse peers

• Healthcare benefits

• Employee financial programs

• Paid time off and sick leave

• Upskilling, reskilling and certification courses

• Unlimited access to the LinkedIn Learning library and 22,000+ courses

• Global career opportunities

• Volunteer and community involvement opportunities

• EPAM Employee Groups

• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn