Property Management Assistant / Property Management Specialist

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Job Title: Property Management Assistant / Property Management Specialist

About The Company

Our client is a property management company that manages about 200 units.

Job Description

Our client is looking for an experienced remote professional. You will manage day-to-day property management tasks that can be handled remotely. You will receive fast training.

Responsibilities Of The Role

• Answer calls, emails, questions, and complaints from tenants.

• Send late rent and delinquency notices.

• Follow up with tenants about outstanding balances.

• Handle lease renewals and related paperwork.

• Update and maintain tenant records.

• Coordinate with on-site maintenance teams and vendors.

• Handle day-to-day property management administrative tasks remotely.

Required Experience And Qualifications

• Direct, hands-on experience in property management.

• Strong experience using AppFolio.

• Experience managing long-term residential leases.

• Experience managing tenant relations.

• Experience with rent delinquency, rent notices, and accounts receivable.

• Experience handling lease renewals and related paperwork.

• Strong English communication skills with clear verbal communication.

• Spanish proficiency is required.

• Ability to answer and manage tenant phone calls professionally.

• Ability to work during 9 AM–5 PM EST.

• Ability to work independently and manage a portfolio without constant supervision.

• C2 English level.

Preferred Skills

• Strong understanding of rental property management operations.

• Experience managing a portfolio of multiple rental units.

• Strong administrative and follow-up skills.

• Ability to quickly learn and follow specific processes and procedures.

Personality

• Customer service focused.

• Friendly.

• Clear and professional.

Software & Tools

• AppFolio

• Slack

• Email

Schedule

Monday, Tuesday, Wednesday, Thursday, Friday

09:00–17:00 ET

40 hours per week

Salary And Benefits

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.