Consultor Sr. de Métricas

The Opportunity

Metrics Consultant is responsible for developing, enhancing, and optimizing reporting, analytics, and business intelligence solutions that support operational, financial, and strategic decision-making within the Long Term Care (LTC) business. This role contributes to operational excellence by transforming complex data into actionable insights, improving workflows, and enabling informed business decisions across the United States.

by our purpose, Always with you, building a more confident future, and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to drive meaningful business impact through data and analytics. In this role, you will partner with leaders across Operations, Finance, Technology, and Compliance to develop innovative reporting solutions, automate processes, support regulatory reporting, and influence strategic decisions through advanced analytics.

Key Responsibilities

• Lead the design, development, and ongoing enhancement of reporting, analytics, and business intelligence solutions that support operational and financial objectives.

• Create complex dashboards, reports, data models, and performance metrics using SQL, Power BI, Cognos, MS Access, and other reporting platforms.

• Oversee the integrity, accuracy, and quality assurance of business-critical data and reporting solutions, ensuring compliance with regulatory and operational requirements.

• Manage operational performance reporting, trend analysis, forecasting models, capacity planning, productivity tracking, and financial performance metrics.

• Develop automated workflows, reporting databases, SharePoint solutions, and scalable tools that improve efficiency and reduce manual processes.

• Coordinate with business stakeholders, Finance, Operations, Compliance, and IT teams to identify requirements, implement process improvements, and deliver data-driven recommendations.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or a related field, with the ability to apply technical expertise to business reporting and analytics initiatives.

• 5+ years of experience with MS Access development, including VBA, macros, custom forms, data connections, ETL processes, and reporting solutions.

• 5+ years of experience in data-focused roles, including Business Intelligence, database management, analytics, reporting, and data transformation.

• Strong proficiency in SQL, database design, complex query development, and report creation to support operational and financial decision-making.

• Excellent verbal and written communication skills, with the ability to present findings, recommendations, and complex analyses to senior leadership.

• Ability to leverage approved AI tools, develop effective prompts, and incorporate AI into workflows while maintaining ownership and accountability for outcomes.

• Advanced proficiency in English.

Preferred Qualifications

• 5+ years of experience within Long Term Care, insurance, claims operations, finance, case management, or a related industry.

• Experience with Cognos, QlikView, Power BI, and other business intelligence platforms to develop advanced reporting and executive dashboards.

• Advanced expertise in SQL, ETL processes (SSIS), and database development, preferably within SQL Server environments.

• Experience developing SharePoint solutions, including lists, libraries, forms, and workflow automation.

• Knowledge of predictive analytics and modeling tools such as R, SAS, SPSS, or Alteryx.

• Proven ability to identify opportunities for process optimization, automation, cost savings, and operational efficiency improvements.

• Strong analytical mindset with exceptional problem-solving skills and the ability to translate complex data into actionable business insights.

Beneficios que Ofrecemos

Nuestros beneficios están diseñados para cuidar tu bienestar integral mediante programas de salud física y mental, bienestar financiero y apoyo a las familias. Ofrecemos cobertura de atención médica para ti y tu familia, descuentos en seguros para proteger tu hogar, automóvil y mascotas, así como licencia parental. También ofrecemos una membresía premium de gimnasio para ti y tus familiares directos, tiempo libre para voluntariado, descuentos en universidades seleccionadas, viernes flexibles, reembolso de gastos de conectividad y mucho más.

Acerca de MetLife

Reconocida por Fortune entre las compañías más admiradas del mundo y los mejores lugares para trabajar, MetLife es una de las compañías líderes de servicios financieros a nivel global. A través de nuestras subsidiarias y afiliadas, ofrecemos seguros, anualidades, beneficios para empleados y soluciones de gestión de activos a clientes individuales e institucionales. Con presencia en más de 40 mercados, ocupamos posiciones de liderazgo en Estados Unidos, Latinoamérica, Asia, Europa y Medio Oriente.

Como parte de nuestra estrategia New Frontier, estamos construyendo un futuro centrado en las personas e impulsado por la Inteligencia Artificial. Buscamos personas curiosas, adaptables y con mentalidad de crecimiento, que quieran aprovechar el potencial de la IA para transformar la forma en que trabajamos, mejoramos la experiencia de nuestros clientes y generamos valor para nuestras comunidades. En MetLife, la IA es una herramienta que complementa el criterio humano, potencia la creatividad y promueve la mejora continua, siempre de manera responsable y ética.

Nuestro propósito es simple: ayudar a nuestros colaboradores, clientes, comunidades y a la sociedad en general a construir un futuro más seguro y confiable. Guiados por nuestros valores Ganamos Juntos, Hacemos lo Correcto, Generamos Impacto por Encima de la Actividad y Pensamos en el Futuro, trabajamos para transformar el futuro de los servicios financieros.

#AllTogetherPossible. Súmate a MetLife.