Administrative & Business Services Supervisor

Join our Buenos Aires Service Center! We are looking for an Administrative & Business Services Supervisor to join our team. This is an exciting opportunity for a people-focused leader who is passionate about operational excellence, team development, and delivering exceptional service in a collaborative and international environment.

What will be your impact?

• Lead and supervise day-to-day operations, ensuring productivity, quality, attendance, and service excellence across the team.

• Provide coaching, mentoring, and performance management to support employee growth, engagement, and development.

• Drive workforce planning activities, monitor resource utilization, and support capacity planning initiatives.

• Act as the primary escalation point for operational and people-related matters, ensuring timely and effective resolution.

• Support recruitment, onboarding, training, and career development programs while fostering a culture of continuous learning.

• Build strong relationships with stakeholders and contribute to operational improvement and project delivery initiatives.

What will help you succeed in this opportunity?

• Advanced or bilingual English proficiency (mandatory).

• Bachelor's degree and relevant professional experience.

• Proven experience leading, coaching, and developing high-performing teams.

• Experience in document support, office administration, legal services, BPO, or professional services environments.

• Strong communication, stakeholder management, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of quality and confidentiality.

• Proficiency in Microsoft Office applications; experience with legal technology and AI solutions is a plus.

What do we offer?

• Hybrid work model | Offices located in Puerto Madero, Buenos Aires.

• Parking space available.

• Private health insurance (family plan).

• Discounts on internet services, gym memberships, and universities.

• Birthday day off.

If you believe you meet the requirements, please apply by sending your CV in English in PDF format.