Digital Advertising & Customer Success Specialist

Join Siemens and become part of a global digital media environment where advertising operations, technology, customer experience and business processes come together.

We are looking for a Digital Advertising & Customer Success Specialist to help manage our social media advertising operations, support internal customers, coordinate with key partners and ensure a smooth and accurate media buying and billing process.

Your Main Responsibilities

• Manage day-to-day digital advertising and media operations, supporting campaign onboarding and execution.

• Act as a key point of contact for customers, media partners and internal stakeholders.

• Administer Sprinklr advertising accounts, user access, integrations and platform configurations.

• Support customers with platform access, integrations and operational troubleshooting.

• Coordinate media spend, billing, invoicing and monthly reconciliations, ensuring accurate financial information.

• Work closely with Finance, Procurement and external partners on purchase orders, invoices, payments and accruals.

• Monitor budgets, advertising spend and reporting, ensuring data accuracy across different platforms and tools.

• Identify opportunities to simplify and improve operational processes.

What You Need To Succeed

• Degree or equivalent experience in Marketing, Business, Communications, Finance or a related field.

• Experience in Digital Advertising, Media Operations, Paid Media, Ad Operations or Customer Success.

• Experience working with billing, invoicing, reconciliations, budgets or advertising spend.

• Strong customer and stakeholder management skills.

• Analytical mindset and strong attention to detail.

• Good knowledge of Excel and digital platforms.

• Advanced English for working in an international environment.

Experience with Sprinklr, Tableau or similar advertising/reporting platforms is a plus.

What We Offer

• A diverse and inclusive culture.

• Learning and development opportunities, with access to 1,000+ online courses.

• Medical coverage for you and your family group.

• Hybrid working model.

• Work & Life Balance.

Create a better tomorrow with us

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.

Bring your authentic self and #TransformTheEveryday with us.