IT Support Specialist(Part Time/intern)- to join TikTok Tech Team

Work Type： Part-Time/Internship

Schedule： on Each Monday Morning 8AM-12AM （4 visits/months,4hrs/visit，16hrs in total/month ）

Location: Av. Del Libertador 1002, Vicente Lopez,B1638BEV, AR. Buenos Aires

( As our recruitment team does not speak the local language, we can only accept Resumes in English to ensure accurate communication and evaluation. Thank you for your understanding。）

Key Responsibilities ：

• Troubleshoot conference rooms and perform basic AV checks and actually fix issues

（ 80% are Mac OS system， 20% are Windows）

• Support event setups and resolve technical issues if needed

• Conference room troubleshooting

• Conference room Inspection

• Asset Audit

• Bulk asset refresh (Laptop Wipe, Cleaning, Imaging)

• Manual Locker Restock

• Computer imaging when required

• IT equipment Move related（due to Office moves）

• Hardware issues (Device not powering on, Server Room devices)

• Basic network troubleshooting (as needed)

• Basic locker support for sites where applicable (e.g., restocking)

• Support admins with escalations

• support IDF routine inspections （as needed）

• Onboarding support and offboarding support (as needed)

• asset inventory assistance (as needed)

• Maintenance of Imaging Infrastructure'

• package acceptance and shipping (as needed)

Qualifications & Skills

• Education: High school diploma or equivalent; IT-related certification (e.g., CompTIA A+, Microsoft Fundamentals) is a plus.

• Experience: 1-2 years in IT support or a similar technical role; familiarity with AV equipment and conference room technology as well as imaging.

• Technical Skills: Basic understanding of Windows/macOS, Office 365, network/Wi-Fi troubleshooting, and printer/peripheral setup.

• Soft Skills: Strong communication, problem-solving, and customer service orientation. Ability to work independently and manage time effectively.

Physical Requirement: Capable of lifting/moving equipment (up to 25 lbs)