CPQ Analyst

The ideal candidate will have a technical foundation, preferably in:

• Software Development

• Systems Analysis

• Data Analytics

• Database Management

• Related technical disciplines

The role is not heavily focused on coding; however, candidates must possess enough technical knowledge to understand system architecture, data structures, integrations, and underlying logic. Core Technical Skills

• Strong troubleshooting and root cause analysis capability.

• Ability to understand complex systems and trace issues through multiple interconnected applications.

• Solid understanding of system architecture and data relationships.

• Advanced Excel skills, including data manipulation and validation.

• Experience with databases, data analysis, or development-related activities.

• Understanding of programming concepts and system behavior.

Responsabilidades: • Analyze, troubleshoot, and resolve issues impacting internal and external users of the CPQ ecosystem.

• Perform root cause analysis and identify sustainable solutions to system and process-related problems.

• Support and maintain product configuration, pricing, and quoting systems, with a primary focus on the Tacton CPQ platform.

• Manage data updates, maintenance activities, and system configurations while ensuring data integrity and quality.

• Understand and support the interaction between databases, CPQ platforms, and surrounding business systems.

• Collaborate with global stakeholders and cross-functional teams to address operational and technical challenges.

• Support ongoing system improvements and process optimization initiatives.

• Create and maintain reports, analytics, and data validations as needed.

Deseable: • Familiarity with Salesforce is considered a plus, especially for understanding integrations and troubleshooting root causes.