Inbound Sales Representative (LATAM)

Who this is for

• Experienced sellers. You bring 2+ years of sales experience and a record of hitting individual targets, ideally closing consumer sales over the phone.

• Strong communicators. Your spoken and written English is clear, warm, and confident.

• People who take ownership. You track your numbers, follow through, and act when you’re behind.

• Steady, coachable teammates. You stay composed, use feedback, and adapt as a growing startup evolves.

You’re comfortable with HubSpot or a similar CRM and have a workspace that meets our technical requirements .

How you’ll grow Most teammates start as Second Call Representatives , building product knowledge, closing sales, and developing Meadow’s consultative approach. High-performing Day Shift reps may become eligible for the First Call Representative team after approximately three months. First Call reps receive more inbound opportunities and move to an uncapped performance-based compensation plan tied directly to dollars sold. Advancement depends on sustained results, including conversion performance, customer experience, workflow accuracy, and reliability. It isn’t automatic, but the path is clear.

Details:

• Remote, full-time

• Location: We’re hiring across Latin America! If you’re based in LATAM, we welcome your application - even if your country isn’t listed.

• Compensation: $7-$14/hr OTE, including base pay and monthly performance bonuses. • Additional upside: Eligible First Call Representatives move to an uncapped performance-based compensation plan.

• Schedule: Full-time, eight-hour shifts on a fixed weekly schedule. • Days: Monday–Friday, Tuesday–Saturday

• Shift starts: • AM: Start between 6 am-10 am ET

• PM: Start between 11 am-2 pm ET

• Availability: Being open to any of these schedules is a plus. Once assigned, your schedule stays fixed.

• Tools: HubSpot, Aircall, Google Workspace, Slack, and our case management system.

Responsabilidades: Build your sales career at a growing startup on a mission to transform end-of-life care. You know how to build trust, handle objections, and close. At Meadow, you’ll put those strengths to work helping families choose cremation services with confidence. We’re expanding across the U.S. and building the sales team that takes us further. We hire people for their strengths, treat them well, and they stay. Expect paid training, honest feedback, clear targets, and room to grow. As an Inbound Sales Representative , you’ll listen with empathy and guide families who have reached out to Meadow through their options with clarity and compassion. You’ll own individual sales targets, offer thoughtful recommendations, and follow through to close - helping families make confident decisions without pressure. There’s no cold calling. Depending on team needs and performance, your work may include inbound calls, returning lead follow-up, and support that keeps the sales process running smoothly. The conversations can be sensitive, but our teammates often describe the work as deeply rewarding. You’ll bring clarity to an unfamiliar process and help families take an important next step.

Day to day, you'll

• Convert warm inbound phone leads through thoughtful, consultative conversations.

• Explain cremation options and pricing, handle objections, and confidently ask for the sale.

• Follow up by phone, text, and email, keeping records and next steps accurate.

• Meet sales and quality targets while supporting queue coverage and related workflows.

Deseable: Spanish fluency or experience in high-trust categories such as insurance, healthcare, or travel.

Beneficios: • We’re a real business, built to last. We’ve proven our model in LA and became the largest independent funeral home in California in less than two years. We’re now going national. And plan to grow for years to come.

• A serious employer for global teammates. We have years of experience running distributed teams. Same 1:1s, check-ins, and career paths as our U.S. team - same expectations, same opportunities.

• People stay. Regrettable turnover is very low. Don't take our word for it - read our Glassdoor reviews .

• Fair compensation with real upside. Competitive globally benchmarked base pa…