German-Speaking Customer Service Specialist Foundever Malaga

Workster is collaborating with a leading company to hire German-speaking Customer Service Specialists for their growing team in Malaga. This is a full-time, onsite role, where you’ll handle inbound customer inquiries, provide top-notch service, and identify opportunities for cross-selling or product upgrades. Join a dynamic, supportive team and enjoy working in a vibrant city!

The Role

• Handle inbound customer inquiries in a professional and efficient manner.

• Assist customers with product-related questions and troubleshoot issues.

• Provide excellent service while identifying opportunities for cross-selling or upgrading purchased products when applicable.

• Work collaboratively with your team to meet performance targets and customer satisfaction goals.

Your Qualifications

• Be a native German speaker with excellent command of C1-level English.

• Have strong communication and interpersonal skills.

• Be customer-focused, empathetic, and solution-oriented.

• Possess basic computer literacy and adaptability to learn new systems.

• Previous experience in customer service or sales is a plus but not mandatory.

The Offer

• Location: 100% onsite in Malaga, offering a vibrant and multicultural work environment.

• Contract Type: Pending confirmation (details to follow).

• Weekly Hours: 39 hours per week.

• Opportunities for personal and professional growth within a supportive company culture.