Especialista de SHE

SHE Specialist I

The SH&E Specialist I supports the Customer Qualifications team by providing timely and accurate responses to customer safety requirements across multiple North American divisions. This role partners with SH&E professionals and other internal stakeholders to manage customer prequalification requirements, safety documentation, and third-party platforms.

Key Responsibilities

• Manage a portfolio of third-party customer prequalification accounts, ensuring information and documentation remain accurate and up to date.

• Monitor customer compliance status and proactively identify documentation, training, insurance, or safety program requirements.

• Partner with SH&E teams and other internal stakeholders to resolve customer requirements and support continued customer site access.

• Coordinate and upload required documentation, including safety programs, insurance certificates, training records, safety statistics, and supporting documents.

• Support employee enrollment in customer-specific training and communicate relevant requirements to field teams.

• Maintain Customer Qualification documentation, SOPs, and supporting materials.

• Provide timely and accurate responses to customer inquiries received through the shared mailbox.

• Support projects and continuous improvement initiatives within the Analytics and Operational Excellence COE.

Education & Experience

• Bachelor’s degree or 5+ years of experience in Sales Support, Customer Service, Health & Safety, Administrative Support, or a related area.

• Experience with Microsoft Excel and PowerPoint.

• No immigration sponsorship is available for this opportunity.

Skills & Competencies

• Strong written and verbal communication skills.

• Customer-focused mindset and ability to build effective relationships with internal and external stakeholders.

• Strong organizational skills and attention to detail.

• Ability to work independently and manage multiple priorities.

• Analytical and problem-solving skills.

• Ability to work effectively in a fast-paced environment.