Principal Care Management (PCM) Nurse

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English)

Location: Latin America (Remote) Schedule: Full-time – U.S. business hours (EST) Payment: $1,200 USD/month (depending on experience) We are seeking a licensed nurse or MD to support a U.S.-based endocrinology practice through its Principal Care Management (PCM) program .

PCM is a care coordination program designed for patients with a single chronic condition requiring ongoing management . In this role, you will work closely with the provider to ensure patients receive continuous support between visits, helping improve outcomes and adherence to treatment plans.

This is a clinical, patient-facing role , requiring strong judgment, communication skills, and the ability to actively monitor and guide patients throughout their care journey.

Key Responsibilities

• Maintain ongoing communication with patients enrolled in the PCM program

• Monitor patient conditions, including:

• Symptoms

• Medication adherence

• Progress and response to treatment

• Provide patient education regarding their condition and care plan

• Assist in the implementation and follow-up of care plans

• Coordinate services and ensure continuity of care

• Identify changes in patient status and escalate concerns to the provider when needed

• Ensure patients follow treatment recommendations and scheduled appointments

• Accurately document all patient interactions and updates in the system

Requirements

• Licensed Nurse or MD (required)

• Advanced English level (C1 or higher) – excellent spoken and written communication

• Proven experience working with U.S.-based medical offices

• Experience with chronic care management, patient follow-up, or care coordination

• Strong clinical judgment and ability to assess patient conditions remotely

• Experience providing patient education and support

• Highly organized with strong documentation skills

• Comfortable working independently in a remote environment

Technical Requirements

• Reliable computer (8GB RAM minimum)

• Stable internet connection (minimum 100 Mbps)

• Quiet and professional workspace

• Headset with microphone

Benefits

• Long-term, stable opportunity with a U.S.-based medical practice

• Fully remote work environment

• Opportunity to work in a clinical support role with real patient impact

• Supportive team and structured workflows

• 50 USD in productivity bonus (paid in local currency)

• 25 USD in reliability bonus (paid in local currency)

• 50 USD in consecutive reliability bonus (paid in local currency)

Important

• This is not a general virtual assistant role .

• Due to the clinical nature of PCM services, only licensed nurses and physicians will be considered .

• Schedule: Monday through Friday, 9:00 a.m. till 7:00 p.m. Florida time (EST).

• Hours: 45 hours per week.

• Breaks: 1-hour lunch break and one 30-minute break.

Originally posted on Himalayas