Brand Website Social Publisher & Community Manager

About Mecenas Mecenas is a certified minority-owned media platform and content studio that connects brands with audiences through culturally relevant content, media, and storytelling. As the parent company of COCINA, co-founded by chef Aarón Sánchez, Mecenas develops and operates a growing portfolio of digital media brands, brand websites, and social channels spanning food, sports, wellness, and lifestyle. We believe great content starts with understanding the audience. Our team combines cultural fluency, creative storytelling, and data-driven distribution to build meaningful connections between brands and communities. The Opportunity Mecenas is looking for a hands-on, detail-oriented Brand Website & Social Publisher / Community Manager to support the daily publishing, audience engagement, and operational needs of our growing portfolio of digital brands. This role is responsible for getting content into the world: scheduling and publishing social posts, updating and publishing content on brand websites, adapting copy for each platform, managing routine audience interactions, supporting content workflows, and monitoring emerging trends. You will also help troubleshoot platform issues, support new channel launches, maintain community and outreach logs, and prepare raw social performance reports. You should be comfortable working directly in social publishing tools and website content management systems (CMS), such as WordPress or Webflow, to ensure content is accurate, optimized, and published on schedule. The ideal candidate is digitally savvy, highly organized, culturally aware, and excited by the details of making content work across websites and social platforms. Key Responsibilities Publishing & Platform Execution • Schedule and publish content across platforms including Instagram, TikTok, Facebook, YouTube, and other relevant social channels.

• Publish and update content on brand websites using content management systems (CMS), such as WordPress or Webflow.

• Adapt captions, copy, titles, descriptions, headlines, hashtags, links, images, and other publishing elements to fit each platform's best practices and audience.

• Maintain publishing schedules and ensure all assets, links, tags, captions, and metadata are accurate before content goes live.

• Execute publishing plans across multiple brands while maintaining each brand's voice and standards.

• Support the preparation, adaptation, and publishing of AI-generated and AI-assisted content across websites and social channels.

Community Management & Audience Engagement • Monitor and respond to routine comments, direct messages, and audience interactions in each brand's voice.

• Escalate sensitive issues, complex inquiries, potential reputational risks, and partnership opportunities to the appropriate team members.

• Maintain community response logs and document recurring questions, audience feedback, and emerging themes.

• Support influencer and creator outreach, follow-ups, and tracking.

• Identify relevant conversations and engagement opportunities that can help strengthen audience relationships.

Platform Support & Optimization • Provide hands-on technical support and troubleshooting for social accounts, publishing tools, CMS platforms, and website content issues.

• Assist with setting up new accounts, launching new channels and websites, and maintaining access and account information in accordance with internal protocols.

• Monitor platform updates, new features, emerging formats, and social trends; share relevant findings with the team.

• Support the execution and monitoring of paid social promotion campaigns, including post boosting, campaign setup coordination, and basic performance tracking.

• Ensure website content and social posts are published accurately, with appropriate formatting, links, images, and metadata.

Reporting & Insights • Compile raw social performance reports, including reach, views, engagement, follower growth, and other relevant metrics.

• Track content performance and flag notable successes, underperforming posts, audience reactions, and emerging trends.

• Maintain organized records of publishing activity, community management, outreach, and campaign execution.

• Share timely observations with the operations lead to support reporting and optimization recommendations.

Qualifications • Professional fluency in English, written and spoken, is required.

• A minimum of 3 years of experience in social media publishing, community management, digital content operations, or a related field.

• Hands-on familiarity with Instagram, TikTok, Facebook, and YouTube.

• Experience using social media scheduling tools, publishing dashboards, and platform analytics.

• Familiarity with content management systems (CMS), such as WordPress and/or Webflow, and the ability to publish and update website content directly.

• Strong writing and editing skills, with the ability to adapt copy to different platforms and brand voices.

• Comfort working with content creation and publishing workflows, including website and social content.

• Strong attention to detail and the ability to manage multiple accounts, deadlines, and daily priorities.

• Basic troubleshooting skills and willingness to learn new platforms, tools, and workflows.

• Familiarity with paid social boosting and campaign monitoring is a plus.

• Excellent communication, sound judgment, and a proactive, solutions-oriented approach.

What Success Looks Like • Accurate, consistent, and timely publishing across assigned websites and social platforms.

• Website content that is properly formatted, up to date, and published on schedule.

• Responsive, on-brand community management and effective escalation of issues.

• Organized outreach, response, and publishing logs.

• Reliable raw performance reporting and timely identification of trends.

• Smooth onboarding and ongoing maintenance of social accounts and channels.

• Proactive identification of platform updates and opportunities to improve content distribution.

Why Mecenas? Join a growing, multicultural media organization building content brands and audience relationships across food, sports, wellness, and lifestyle. You'll play a hands-on role in bringing our content to life, connecting with audiences, and helping our brands grow across websites and social platforms.

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