My Own Staff / Atención al cliente
Customer Success
nuevaDesde Argentina
- Remoto desde Argentina
- Tiempo completo
- Remoto
- Semi senior
- 3+ años de experiencia
Requisitos
- crm
- • 3+ años de experiencia
- • inglés intermedio o más (el aviso está escrito en inglés)
Suma si tenés
- growth marketing
- ventas
- customer success
- gestión de proyectos
- onboarding
La búsqueda
Customer Success Specialist – SaaS Industry Preferred Are you passionate about building strong customer relationships and driving retention in a fast-paced SaaS environment? We’re looking for a Customer Success Specialist to help clients maximize our solutions, ensuring long-term success and satisfaction.
What You’ll Do:
• Build and manage lasting customer relationships
• Develop tailored success plans to drive adoption and retention
• Onboard new clients, ensuring a smooth transition from sales
• Collaborate with onboarding, sales, and product teams
• Advocate for customers, providing insights and feedback
• Track key CS metrics (LTV, MRR, Churn, renewals) and drive revenue growth
What We’re Looking For: ✔️ 3+ years in client success, project management, or account management (SaaS preferred) ✔️ Experience with CRMs (Salesforce, ), Zoom, Google Apps, and Slack ✔️ Proven ability to drive customer retention and satisfaction ✔️ Strong organizational skills and ability to manage multiple projects Originally posted on Himalayas
Publicado en Himalayas. Los datos de requisitos los extrae Maru del aviso: ante cualquier duda, manda el aviso original.