Senior Agile Project Manager / Technical Account Manager (PM/TAM), remote Argent

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Location: Buenos Aires Buenos Aires Argentina

About CloudGeometry

CloudGeometry is a Silicon Valley–based, cloud-native system integrator specializing in cloud migrations, CNCF-based platform engineering, and full-stack SaaS product development. We partner with industry leaders such as AWS and Databricks to deliver solutions across the modern technology stack—from Generative AI platforms to Kubernetes-powered MLOps and data workloads. Our distributed teams across the US, Europe, and LATAM collaborate on innovative commercial and open-source projects, operating with a strong engineering culture, automation-first mindset, and zero legacy constraints.

Role Overview

We are seeking a Senior Agile Delivery Manager / Technical Account Manager (PM/TAM) with deep experience leading delivery in development services and consulting environments . This role sits at the intersection of client delivery, Agile execution, and engineering leadership , owning outcomes across multiple concurrent teams and client engagements. You will be accountable for execution excellence : sprint discipline, delivery predictability, tooling automation, and clear communication—while acting as a trusted partner to both clients and internal engineering leadership. It is a hands-on delivery leadership position focused on getting complex work shipped, repeatedly, and predictably .

Key Responsibilities

1. Delivery & Program Leadership

• Lead and coordinate multiple parallel development teams across different client engagements

• Own sprint execution, delivery timelines, dependencies, and risk management

• Rapidly context-switch across projects without sacrificing execution quality

• Act as the primary delivery interface between clients, engineering teams, and internal leadership

• Ensure commitments are realistic, transparent, and consistently met

2. Agile & Scrum Excellence

• Own and run all Scrum ceremonies:

• Sprint planning

• Daily standups

• Reviews and retrospectives

• Enforce strong Agile hygiene and execution rigor

• Backlog refinement and prioritization

• Estimation and capacity planning

• Roadmapping and release planning

• Retrospectives and continuous improvement (Kaizen)

• Coach teams toward effective Agile adoption with a focus on outcomes, not rituals

3. Jira, Metrics & Execution Transparency

• Deep hands-on ownership of Jira and Confluence :

• Workflows, dashboards, automations, and reporting

• Define, track, and operationalize delivery metrics including:

• Velocity and predictability

• Sprint burndown / burnup

• Cycle time and lead time

• Throughput and delivery confidence

• Use metrics proactively to:

• Identify delivery risks early

• Drive corrective action

• Provide clear, “at-a-glance” reporting to stakeholders

4. Tools Mastery & Automation-First Operations

• Design and implement automation-first delivery operations

• Build and operationalize tooling across:

• Jira / Confluence

• GitHub / CI-CD workflows

• Slack and internal communication channels

• Leverage AI and LLM-based tools (GPT, agents, copilots) to automate:

• Sprint creation and management

• Status and delivery reporting

• KPI tracking and alerts

• Rapidly learn and deploy new tools to remove friction, reduce manual work, and improve execution velocity

• Experience with ScriptRunner, Tempo, Structure, or similar Jira extensions is a strong plus

5. Leadership & Communication

• Run efficient, outcome-driven meetings with clear ownership and follow-through

• Create concise, high-signal communication artifacts for executives and clients

• Proactively document and cascade:

• Roadmap decisions

• Trade-offs and risks

• Delivery status and dependencies

• Partner effectively with engineering leaders—able to debug process and execution issues without micromanaging or getting lost in technical detail

• Model a growth mindset , continuous improvement, and high ownership culture

Requirements

Required Experience & Skills

• 10+ years experience as a Senior PM, Delivery Manager, Program Manager, or Technical Account Manager

• Strong background in software development services / consulting organizations

• Proven ability to manage multiple concurrent clients and delivery teams

• Expert-level knowledge of Agile and Scrum frameworks

• Deep hands-on experience with Jira (workflows, dashboards, automations)

• Strong understanding of:

• Agile vs. waterfall trade-offs

• Estimation and capacity planning

• Portfolio and dependency management

• Risk detection and mitigation

• Excellent communication skills with both technical teams and executive stakeholders

• Comfortable operating in fast-changing, high-context-switch environments

Preferred Experience

• Experience in data platforms, data engineering, analytics, or AI-focused companies

• Familiarity with cloud-native delivery environments (AWS, Kubernetes, modern CI/CD)

• Hands-on experience with AI agents, workflow automation, and LLM-powered tools

• Prior ownership of delivery metrics automation at scale

• AWS and/or Databricks certifications

Details Originally posted on Himalayas