Engineering Manager - Golang [Telesales]

We are looking for an Engineering manager to lead our Telesales team . This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result. This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.

Challenges that await you:

• Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed

• Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor

• Overseeing team performance, ensuring on-time project delivery aligned with business goals

• Solving complex challenges and ensuring high-quality solutions

• Shaping the architecture, design, and implementation of backend services in Golang

What makes you a great fit:

• 1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack

• Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships

• A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions

• 4+ years of experience as a Go developer

• Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning

• B1 or higher English level for effective communication with an international team

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave

Originally posted on Himalayas