Creative Quality Manager

The following qualifications are essential.

Creative & Technical Skills

• Strong design judgment: Excellent eye for layout, typography, spacing, branding, and visual consistency.

• Website experience: Hands-on WordPress, Elementor, or similar website builder skills.

• Graphic design skills: Ability to review and correct work using Canva, Adobe, or Figma.

• Digital marketing knowledge: Branding, websites, local SEO, Google Business Profile, and social media marketing.

• Quality assurance: Quickly identify mistakes and propose clear solutions.

Communication & Management

• Bilingual: Fluent English and Spanish, written and spoken, with excellent grammar.

• Agency experience: At least 5 years in a marketing, design, or web agency, including direct client interaction.

• Client communication: Confidence leading calls, explaining technical concepts, and managing expectations.

• Project management: Proven ability to manage 20+ active requests, prioritize deadlines, and follow through independently.

• Organization: Experience with project management tools and coordinating creative teams.

Professional Qualities

• Exceptional attention to detail, accountability, initiative, and independent decision-making.

• Ability to identify and resolve problems without constant supervision.

• Advanced practical experience using AI tools to improve productivity.

• Full availability during Pacific Time business hours, Monday–Friday.

• Reliable high-speed internet and a quiet workspace for professional calls.

Responsabilidades: 1. Creative Quality Assurance

• Review completed websites, graphics, and other creative deliverables before client delivery.

• Identify issues with spacing, alignment, typography, colors, images, responsiveness, links, forms, and functionality.

• Ensure designs follow client brand guidelines and project requirements.

• Review spelling, grammar, and content accuracy in English and Spanish.

• Provide designers and developers with specific, actionable feedback; make minor corrections directly when needed.

• Identify recurring mistakes and implement quality control improvements.

2. Client Communication & Management

• Respond professionally to emails, calls, and requests in English or Spanish,

• Translate client needs into clear instructions for the production team.

• Answer questions about websites, design, branding, and digital marketing; recommend better solutions when appropriate.

• Provide proactive updates on progress, and completed work.

• Confirm requests are completed correctly; escalate important concerns to leadership.

3. Project Coordination

• Create, assign, organize, and monitor tasks.

• Include clear instructions, deadlines, links, and expected outcomes in tasks.

• Coordinate tasks with team members.

• Monitor deadlines, follow up on pending work, and prevent delays.

• Manage multiple client requests and prioritize effectively.

4. Hands-On Production Support

• Make minor website corrections and updates using Elementor or similar builders.

• Create or edit graphics using Canva, Adobe, or Figma.

• Create and update Google Business Profiles and local business listings.

• Support basic SEO improvements, website optimization, and other creative tasks as needed.

5. Process Improvement & AI

• Improve creative quality and project delivery thro…

Deseable: • Advanced WordPress and Elementor experience.

• Experience with Google Business Profile and local listings.

• Familiarity with Asana or similar tools.

• Knowledge of Google Analytics, Search Console, and SEO tools.

• Experience working with multicultural or bilingual audiences.

• Experience developing quality assurance processes.

• Portfolio demonstrating graphic design or website experience.

Beneficios: Schedule: Monday–Friday, Pacific Time (U.S. business hours) Compensation: USD $1,300 per month FULL-TIME | REMOTE | BILINGUAL (ENGLISH & SPANISH)